FAQ & Client Support

Here you can read the frequently asked questions about our music promotion service, or you can scroll down below to send us message. Please keep in mind that we might take up to 1 business day to reply to your inquiry.

Spotify Promotion FAQ

We use our own partner network (music promoters, online radio stations, playlists, and others) to promote your work on Spotify. We have relationships with hundreds of independent playlist curators all over the world. We also run native ad campaigns to get initial traction and boost engagement.

We don’t ever send bots or any type of fake engagement. Our services fully comply with Spotify’s terms of service.

Absolutely! We only use natural methods to promote to real people. That’s why we give a range of expected plays for your campaign. This range is estimated. Your campaign has the possibility of doing better or worse. We strive to do the best we can, but it is indeed an organic promotion. We cannot force people to like your track, but we can do our absolute best to ensure it gets seen by the right people.

We can do all genres! Our main stipulation is no explicit content (cursing, misogyny, inappropriate clothing, drug use, violence, etc.) So if your video or song includes these elements, we will not be able to promote.

Each campaign is unique to us, and we design it for each client according to musical genre, audience, and distribution requirements in order to have their current fan base develop.

We do not. Usually when artists are ready to spend on promotion it means they’re more serious about their craft. Thus, the song is mixed and mastered. You don’t have to spend thousands of dollars in a fancy studio to do this, just make sure the quality is good. A small percentage of the time, we’ll refund an order due to engineering quality.

No problem! You can cancel or change your plan anytime. Simply contact us using this website or by email at [email protected] Even if you stopped working with us, you may always get in touch for tips, feedback, and assistance to grow your channel popularity. We’re happy to help. 🙂

Yes! If you manage multiple artists, please contact us so we can arrange discounted rates for your promotions.

concert, crowd, audience

Send Us A Message!

Still have question? Want a custom plan? Or simply want advice to grow your Spotify channel? Use the form to contact us now. We’ll be more than happy to help.

Hours of operation: Mon – Fri, 8am – 5pm.

Email: [email protected]

Location: Orlando, FL 32819.

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